When delving into the vast and complex domain of RETAIL, we find ourselves navigating an evolving and intricate landscape. The challenge is not only to comprehend this dynamic industry but also to cultivate a comprehensive disposition of competencies and skills among the younger generation. Skills in retail play a pivotal role in shaping the future of both the industry and the competencies of the younger workforce. As the retail landscape evolves, a diverse set of skills becomes indispensable for success. The ability to navigate digital platforms, understand and implement sustainable practices, and develop resilience in the face of uncertainties are now critical competencies.
The Skills4Retail project endeavors to facilitate a ‘Triple Transition’ encompassing Green, Digital, and Resilience in the Retail sector, guiding retailers to seamlessly integrate e-commerce and establish sustainable business models from their inception. This initiative unites a coalition of 30 partners – non-profits, educators, and private companies, gathering their insights and expertise to drive transformative change in the retail landscape. To measure the pulse of the industry, a comprehensive survey is being developed, aiming to be launched across eight European countries: Romania, Portugal, Austria, Ireland, Czech Republic, Hungary, Latvia, and Malta. The survey encompasses two distinct dimensions. The first targets retailers, exploring the courses that their employees are ordered to undertake. Simultaneously, the second dimension focuses on Higher Education (HE) and Vocational Education and Training (VET) institutions, examining the courses they offer to foster a skilled youth workforce for the retail sector.
In the European context, infusing sustainability into the retail industry emerges as a crucial endeavor, transcending professional conduct to become integral to personal development. The adoption of sustainable practices not only aligns with ethical business standards but also fosters a workforce linked to environmental responsibilities. Concurrently, the combination of the Digital and Resilient aspects within the European retail sector holds paramount significance.
Embracing digital innovations ensures operational efficiency, enhances customer experiences, and opens new growth avenues. Paired with resilience, the industry gains the capacity to navigate uncertainties, pivot in response to economic shifts, and effectively withstand disruptions, solidifying a future-ready retail landscape that thrives amid continuous transformation within the European market.